Cards
How to Change the Address on your Citizen Card?
When changing your address, you must change this information on your Citizen Card. Find out how to do it online or in person, free of charge.
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Update your address: Citizen Card!
Have you changed address and need to change the address on your Citizen Card? Well, know that this action is available and is very simple to carry out!
The process can be in person or remotely. But regardless of your choice, it is done instantly.
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In the case of virtual ordering, it is completely free. But, if you order in person, you must pay 3 euros, whether in cash, check or ATM.
Anyway, in this article we will show you how to make this modification. But what is the Citizen Card and what is it for?
What is the Citizen Card and what is it for?
The Citizen Card is one of the main identification documents for Portuguese citizens. With it you have access to public health, finance, electoral, social security services, among others.
In other words, in it you have condensed all citizen data and can even be used as a form of digital signature.
Furthermore, it is with it that you register and participate in public competitions, scholarship draws and other more practical day-to-day issues.
Who can change the Citizen Card?
Anyone who already has a Citizen Card can change their address. This may include Portuguese and Brazilian citizens within the Porto Seguro treaty.
Furthermore, if the person is under 12 years old or is banned, a legal guardian must be accompanying the request.
Therefore, if you are the legal guardian, you must bring your identification documents to request the change of your dependent.
Furthermore, you can make the request for yourself or for third parties virtually or in person. So, let's take a step-by-step guide to making these requests?
Check out a step-by-step guide to changing the address on your Citizen Card!
So, let's see some differences when changing the address on the Citizen Card in person or virtually.
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Virtual
This is the most practical and completely free method. If you follow our step by step guide, you will have no difficulty completing your request! However, it is worth mentioning that you will need a card reader!
To change your address on your Citizen Card, you must first enter the ePortugal portal. So, on the home page, click on “change the address on your Citizen Card”. You will be redirected to a new page.
Then click on “change online”. Authenticate however you prefer in the system. Once you enter, read the instructions and click “next” at the bottom of the page.
Change address on behalf of third parties
Now, check the data available on the portal. In this space you can even make the request on behalf of third parties, filling in the necessary data.
To do this, select “in your own name” or “in the name of a third party” in the “order placed” tab. Furthermore, click on “next”.
Then, select the entity to which you want to direct the request and also click on “next”. Then, in the next tab, enter the zip code and confirm the address, filling in all the data.
Therefore, to finalize the order, confirm the data provided by clicking “yes” and “next”.
Charter and Code
Okay, now just wait. A letter with a code is sent to your new address, so stay tuned.
In fact, this letter can take up to five business days. However, if your new address is in the Azores, Madeira or abroad, the letter may take a little longer to arrive.
With your code, Citizen Card, PIN and card reader in hand, complete the change of address on the ePortugal website. Remember to authenticate to complete the order.
Once the change is confirmed, all entities selected by you will receive notification of the change. In a few days you will be able to enjoy the benefits of the Card with your address changed.
In person
On the other hand, if you intend to place the order in person, you must go to one of the two counters: Espaço Cidadão or Cartão Cidadão service. In fact, you can find the locations online.
Therefore, tell the attendant your new complete address and present the requested documents. Then wait to receive a letter with the code.
With this code in hand, return to the chosen branch and take the letter and PIN code from your Citizen Card to change your address.
Remember that you must have your Citizen Card PIN. If you have lost this data, you will need to either request a new Card or recover the PIN at the same service desk.
Documents to change address
Therefore, you need to present some documents to be able to successfully change your address. These documents are valid for both modes.
- Address of new address
- Citizen Card
- PIN code
Cancellation
Furthermore, if you have made your change request but need to cancel, know that it is also very simple.
Therefore, you can contact the Registrations Line as soon as possible (+351) 211 950 500.
Additionally, you can go to an IRN service desk in person. Rest assured that your cancellation will be handled efficiently.
Did you like this information? Know that you can change your address at any time!
Request your Citizen Card
But, have you already acquired your Citizen Card? Know that some foreigners can also obtain the benefit. Do you want to know more information about how the Card works and the process to request yours?
To do this, click on the link below and check out our exclusive step-by-step guide so you can get yours. So, request your Citizen Card as soon as possible and make your daily life in Portugal easier!
How to get a Citizen Card?
The Citizen Card is a mandatory document for anyone living in Portugal. Here you understand how to do it, where to request it, values, validity of the document and other important information.
About the author / Filipe Travanca
Reviewed by /
Senior Editor
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